Mitie wins new security contract Westfield London和Westfield Stratford City 购物中心

• Mitie has won a new three-year security contract with Unibail-Rodamco-Westfield in the UK
• The contract will see Mitie colleagues deliver security services, 包括现场巡逻和控制室管理, Westfield London和Westfield Stratford City, 欧洲最大的两个购物中心
• Technology and sustainability will be central to the contract, with Mitie committing to using electric vehicles and sustainable uniforms, as well as rolling out its Merlin 24/7 科技nology solution

Mitie has won a new three-year contract with Unibail-Rodamco-Westfield (URW) to deliver security services, 包括现场巡逻和控制室管理, Westfield London和Westfield Stratford City, 欧洲最大的两个购物中心.

作为合同的一部分, Mitie will provide bespoke training to all 230 Mitie 安全 Officers on site to ensure that they have the latest expertise on how to deliver security services for retail spaces. 官员们还将接受“客户澳博官方网站培训”。, giving them the skills to be able to support members of the public and respond to any issues. This will play a key role in ensuring that customers have a positive experience at the 购物中心.

Mitie and URW have also committed to putting sustainability at the heart of operations by using only zero emission electric vehicles to help cut carbon emissions from transport on site. 除此之外, all Mitie colleagues will be provided with sustainable uniforms that are recycled once they are no longer needed, and the contract will see the creation of a paperless office for the Mitie team.

Technology will be embedded in the contract, with Mitie rolling out its Merlin 24/7 solution. 通过这个应用程序, Mitie’s 安全 Officers at Westfield London and Westfield Stratford City will receive real time insights and updates to their mobile devices on relevant security issues. The updates will be supported by 情报 from security analysts both at Mitie’s Global 安全 Operations Centre (GSOC) and URW’s in house team. The system will also be used to share best practice and recommendations to the 安全 Officers on the ground.

“We’re extremely excited to have started our partnership with Unibail-Rodamco-Westfield with this new contract to deliver security services for their 购物中心 in London. As experts in providing security services to many retail and public space customers, we look forward to using our 行业-leading 科技nology to support our frontline colleagues, helping create safe and secure environments for Westfield customers and ensuring they continue to have a great experience.”

Jason Towse, Mitie商业澳博官方网站董事总经理

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关于Mitie

成立于1987年, Mitie’s job is to look after places where Britain works and is the leading facilities management company in the UK. We offer a range of services to Central 政府 and 国防 customers; Communities (医疗保健, 教育 and Local Authorities); and Technical Services (Engineering Services, 能源, Water and Real Estate Services) and 业务 Services (安全, 清洁 and Office Services) to Private Sector clients in 金融 Services, 制造业, 运输, 零售业和电信业，以及越来越多的公共部门. 最后，我们的专家澳博官方网站 (Care & 监护权, 风景 and 浪费 Management) division serves both the public and private sector in these niche businesses.

Mitie acquired Interserve’s FM business in December 2020 and now employs 75,000 people we are the champion of the ‘Front-Line Heroes’ who have kept Britain working during the COVID-19 pandemic. 我们关心客户的人员和建筑, 通过“澳博官方网站科学”, delivering essential services and deploying 行业 leading 科技nology to create safe and effective workspaces.

The business continues to execute its 科技nology-led strategy and in the past six months has 多次获奖.